Ayra AI
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Step-by-Step

From Zero to Live AI Voice Agent in 24 Hours

This guide will take you step-by-step through setting up Ayra AI and deploying your first voice agent. Follow along exactly, and you'll have a working AI voice agent handling calls by the end of today.

What You'll Accomplish:

Create and configure your Ayra account
Set up your phone number
Build your first AI voice agent
Test it thoroughly
Deploy it live
Monitor its performance
Time Required: 2-3 hours total

Prerequisites:

  • Internet connection
  • Email address
  • Phone number (we'll provide one, or you can use your own)
  • Credit card (for paid plans, free trial available)
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1

Step 1: Create Your Account

Time: 5 minutes

1.1 Sign Up

Go to: https://app.ayra.ai/signup

Full Name: [Your name]
Email Address: [Your email]
Company Name: [Your company or agency name]
Password: [Strong password, 12+ characters]

Tips:

  • Use a business email if possible
  • Choose a strong password (will protect sensitive data)
  • Company name can be changed later

1.2 Verify Email

Check your email for verification link. Click the link to verify your account.

1.3 Log In

After verification, log in with your email and password.

1.4 Choose Your Plan

For this guide, start with Free Trial (14 days free, 500 minutes included, all features unlocked, no credit card required).

2

Step 2: Initial Setup

Time: 15 minutes

2.1 Tell Us About Your Business

Select your business type (Agency, Direct Business, or Developer), industry, and how many clients you plan to serve.

2.2 Set Up Your Phone Number

Get a new number from Ayra (recommended for testing) or port your existing number. For this guide, get a new number to start immediately.

Option A: Get New Number (Recommended)

Select country and area code, choose from available numbers. Local numbers are free.

Option B: Port Existing Number

Porting takes 2-5 business days. Recommended to get a new number first.

2.3 Set Business Hours

When should your voice agent be available? Recommendation: Start with 24/7 to test thoroughly.

2.4 Basic Branding (Optional)

Add your logo and colors. Click "Skip for Now" - we'll cover branding in detail later.

3

Step 3: Create Your First Voice Agent

Time: 30 minutes

3.1 Choose Creation Method

Choose AI-Powered Creation (recommended) - fastest way to get started, just describe what you want.

AI-Powered Creation

Recommended
  • Fastest way to get started
  • Just describe what you want
  • AI builds everything for you

Visual Builder

  • Full control over every detail
  • Drag-and-drop interface
  • Best for complex requirements

3.2 Describe Your Voice Agent

Describe what you want your agent to do in plain English.

Example Description:

I need a customer support agent for my online store that sells fitness equipment. The agent should:

- Greet customers professionally
- Answer questions about our products
- Help customers track their orders
- Handle return requests
- Provide our business hours and contact information
- Be friendly and helpful

Our business hours are Monday-Friday 9am-6pm EST. 
We're located at 123 Fitness Ave, New York, NY.
Our phone number is (555) 123-4567.

3.3 AI Generates Your Agent

Wait 15-30 seconds while AI analyzes requirements, generates conversation flow, creates knowledge base, configures voice settings, and sets up tools.

3.4 Review Generated Configuration

Review Agent Profile, Voice Settings, Greeting Message, Knowledge Base, and Capabilities. Make any needed adjustments.

3.5 Test Your Agent

Use the simulator to have conversations with your agent. Test basic questions, product inquiries, order status, return requests, and complex/escalation scenarios.

Test Scenarios:

Basic Question:"What are your business hours?"
Product Inquiry:"I'm looking for a treadmill"
Order Status:"Where is my order? Order number 12345"
Return Request:"I need to return a product"
Escalation:"I have a complicated billing issue"
4

Step 4: Configure Advanced Settings

Time: 15 minutes

4.1 Escalation Rules

Configure when the agent should transfer to a human: customer explicitly requests, agent confidence is low, conversation exceeds time limit, customer frustration detected, or specific keywords.

4.2 Recording & Transcription

Enable call recording with disclosure, generate transcripts, and configure sentiment analysis.

4.3 Notifications

Get notified when agent escalates, customer leaves negative feedback, or system errors occur. Configure email and SMS alerts.

5

Step 5: Deploy Your Agent

Time: 5 minutes

5.1 Final Pre-Launch Checklist

Agent tested and working
Phone number configured
Escalation rules set
Notifications configured
Recording disclosure added

5.2 Deployment

Click "Deploy to Production". The system will activate phone number, connect voice AI, load knowledge base, enable integrations, and start monitoring.

5.3 Make Your First Real Test Call

Call the number from your mobile phone and have a conversation. Verify: natural sound, clear audio, correct information, appropriate personality.

6

Step 6: Monitor Performance

Time: 10 minutes to explore

6.1 Access Dashboard

Navigate to Dashboard → Overview to see real-time monitoring.

6.2 Real-Time Monitoring

View Live Status, Current Calls, Calls Today, Average Duration, and Recent Calls with outcomes and sentiment.

6.3 Listen to Recording

Click "Listen" on any call to hear playback with real-time transcript, sentiment indicators, and AI confidence scores.

6.4 Review Transcript

View timestamped transcript with speaker identification, sentiment analysis, and intent detection for each turn.

Next Steps

Congratulations! Your AI voice agent is live!

Created your Ayra accountSet up a phone numberBuilt an AI voice agentDeployed it to productionMonitored its first call

What to Do Next:

Immediate (Next Few Hours)

Test More Scenarios
  • Call multiple times with different questions
  • Test edge cases
  • Verify escalation works
  • Check knowledge base accuracy
Refine Your Agent
  • Add more knowledge base entries
  • Adjust personality if needed
  • Fine-tune escalation rules
  • Update greeting message
Set Up Integrations (Optional)
  • Connect Google Calendar for appointments
  • Link to HubSpot or your CRM
  • Add email notifications
  • Configure SMS alerts

This Week

Customize Branding
  • Upload your logo
  • Set brand colors
  • Configure custom domain
  • Customize email templates
Add More Features
  • Build workflows for automation
  • Create custom knowledge base
  • Set up advanced routing
  • Configure business rules
Invite Team Members
  • Add team to your account
  • Set permissions
  • Train on escalation handling
  • Review call quality together

This Month

Scale Up
  • Add more voice agents (if needed)
  • Onboard clients (if agency)
  • Increase call volume
  • Optimize based on analytics
Advanced Features
  • Multi-language support
  • Advanced workflows
  • Custom integrations
  • A/B testing different approaches

Quick Reference

Your Voice Agent:

Phone Number:+1 (XXX) XXX-XXXX
Status:Active
Dashboard:https://app.ayra.ai/dashboard

Important Links:

Dashboard:https://app.ayra.ai/dashboard
Voice Agents:https://app.ayra.ai/agents
Analytics:https://app.ayra.ai/analytics
Settings:https://app.ayra.ai/settings
Documentation:https://docs.ayra.ai

Support:

Email:support@ayra.cx
Live Chat:Click bottom-right icon
Phone:Available for Enterprise plans
Community:https://community.ayra.ai

Troubleshooting Quick Tips

Agent Not Answering Calls

  • Check phone number is activated
  • Verify agent status is "Active"
  • Test from different phone
  • Check business hours settings

Poor Voice Quality

  • Test internet connection
  • Try different voice option
  • Check microphone (for testing)
  • Contact support if persists

Wrong Information Given

  • Review knowledge base
  • Add missing information
  • Test specific scenarios
  • Update agent configuration

Escalation Not Working

  • Verify escalation number
  • Check business hours
  • Test escalation keywords
  • Review escalation settings

You're All Set!

Your AI voice agent is live and ready to handle calls. Explore the rest of the documentation to learn about advanced features.

Need help?support@ayra.cx|Live chat (bottom right)

Ready to transform your agency?

Start building with Ayra today. No credit card required.