Voice Agent APIs - Overview
Managing Voice Agents Programmatically
The Voice Agent APIs enable complete programmatic control over AI voice agents. Create agents automatically for new clients, update agent configurations at scale, list and filter agents across accounts, delete agents no longer needed, and integrate agent management into your workflows.
Why Programmatic Agent Management
Programmatic agent management is essential for:
- • Agencies serving many clients - Automate agent provisioning and configuration across multiple client accounts
- • Automated provisioning in SaaS platforms - Create agents automatically when new customers sign up
- • Dynamic agent configuration - Update agents based on external conditions or business rules
- • Scaling operations - Manage hundreds or thousands of agents beyond manual dashboard capabilities
Available Operations
The Voice Agent APIs provide comprehensive CRUD operations:
Create Agent
Create a new AI voice agent with specified configuration including voice platform, prompts, phone number, and business hours.
Update Agent
Update an existing agent's configuration. Only specified fields are updated; omitted fields remain unchanged.
List Agents
Retrieve a paginated list of agents with optional filtering and sorting by status, platform, language, and more.
Delete Agent
Delete an agent permanently. This action cannot be undone. Historical conversation data is retained for compliance.
Common Use Cases
Agency Multi-Client Management
Automatically create and configure agents for new clients. Update agent settings across multiple clients simultaneously. Archive or delete agents when client relationships end.
SaaS Platform Integration
Provision agents automatically when customers subscribe. Configure agents based on customer plan or settings. Scale agent management as your customer base grows.
Dynamic Configuration
Update agent prompts based on external data sources. Adjust business hours based on calendar events. Modify agent behavior based on analytics or feedback.
Bulk Operations
List all agents matching specific criteria. Update multiple agents with shared configuration changes. Archive or delete agents in bulk based on business rules.
Get Started
Start by creating your first agent programmatically:
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